Privacy Policy

This Privacy Policy describes how Solution Group s.r.l. (hereinafter "we", "our" or "Solution Group") collects, uses, and discloses personal data through the website www.solutiongroup.it (hereinafter the "Website"). This Policy applies to all visitors, users, and customers of our Website.

1. Data Controller

The data controller is Solution Group s.r.l., with its registered office at Via Carlo Sormani, 1 - 20095 Cusano Milanino (MI), Italy. For any request regarding the processing of personal data, you can contact us at the email address info@solutiongroup.it or by phone at +39 02 66 40 22 00.

2. Personal Data Collected

We collect various types of information from our users, including:

  • Personal identification data: name, surname, email address, phone number, job position, and company;
  • Navigation data: IP address, browser type, internet service provider, referring/exit pages, files viewed on our Website (e.g., HTML pages, images), operating system, date/time stamp, and/or clickstream data;
  • Data provided voluntarily: information provided by filling out forms on our Website, including those for requesting information or services;
  • Cookies and similar technologies: we use cookies and similar technologies as specified in our Cookie Policy.

3. Purposes of Processing

We use the collected personal data for the following purposes:

  • Managing and administering the Website;
  • Responding to information requests and providing assistance;
  • Managing and following up on requests for services and products;
  • Personalizing the user experience;
  • Sending marketing communications and newsletters (with specific consent);
  • Conducting statistical analyses in aggregate form;
  • Complying with legal, accounting, and fiscal obligations;
  • Protecting our rights in case of disputes.

4. Legal Basis for Processing

The processing of personal data is based on one or more of the following legal bases:

  • Performance of a contract to which the data subject is a party or implementation of pre-contractual measures taken at the request of the data subject;
  • Compliance with legal obligations to which the data controller is subject;
  • Legitimate interest of the data controller;
  • Consent of the data subject for specific purposes (e.g., marketing).

5. Data Retention Period

We retain personal data for the time necessary to achieve the purposes for which they were collected, or for any other legitimate related purpose, such as:

  • For the period necessary to provide the requested services;
  • For the period required by applicable law;
  • For the period necessary to protect our rights in case of disputes.

At the end of the retention period, personal data will be deleted or anonymized.

6. Sharing of Personal Data

We may share personal data with the following categories of recipients:

  • Service providers acting on our behalf (e.g., hosting, data analysis, customer service);
  • Business partners with whom we collaborate to provide products or services;
  • Public authorities, when required by law or to protect our rights.

We do not sell, transfer, or otherwise share personal data with third parties for purposes other than those indicated in this Policy, except with the explicit consent of the data subject.

7. International Data Transfers

Personal data may be transferred to and processed in countries other than the country in which the user resides. These countries may have data protection laws that are different from those of the user's country.

We adopt appropriate measures to ensure that transfers of personal data comply with applicable legislation and are adequately protected.

8. Data Security

We adopt appropriate technical and organizational security measures to protect personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

9. Rights of Data Subjects

In accordance with the General Data Protection Regulation (GDPR), data subjects have the following rights:

  • Right of access: obtain confirmation of the existence of processing of your personal data and access to their content;
  • Right to rectification: update, rectify, and/or integrate your data;
  • Right to erasure: obtain the erasure of your data in the presence of one of the grounds provided for in Art. 17 of the GDPR;
  • Right to restriction of processing: obtain the restriction of processing in the presence of one of the hypotheses provided for in Art. 18 of the GDPR;
  • Right to data portability: receive in a structured, commonly used, and machine-readable format your data and transmit these data to another controller;
  • Right to object: object to the processing of your data when one of the conditions set out in Art. 21 of the GDPR applies;
  • Right to withdraw consent: withdraw at any time consent given, without prejudice to the lawfulness of processing based on consent given before the withdrawal;
  • Right to lodge a complaint with the supervisory authority: lodge a complaint with the Data Protection Authority.

To exercise your rights, you can contact us by email at info@solutiongroup.it or by mail at Solution Group s.r.l., Via Carlo Sormani, 1 - 20095 Cusano Milanino (MI), Italy.

10. Cookies and Similar Technologies

We use cookies and similar technologies to improve the user experience, analyze website traffic, and personalize content. For more information on the use of cookies, please refer to our Cookie Policy.

11. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page with the indication of the update date. We recommend that you regularly check this page to stay informed about our personal data protection practices.

12. Contacts

For any questions, comments, or requests regarding this Privacy Policy or the processing of personal data, you can contact us at the following addresses:

Solution Group s.r.l.
Via Carlo Sormani, 1
20095 Cusano Milanino (MI), Italy
Email: info@solutiongroup.it
Phone: +39 02 66 40 22 00

Last updated: August 2024